Interpretation in the time of social distancing: COVID-19 updates

Interpretation in the time of social distancing: COVID-19 updates

Now more than ever, we need clear accurate communication across languages and the role of professional medical interpreters is critical. We partner with trained professionals certified in medical interpretation and fluent in almost 100 languages. In an effort to accommodate requests while adhering to current safety guidelines, we are encouraging all of our customers to request telephonic interpretation as an alternative to in-person. We are also setting up interpreter assignments via video.

We will be lowering our one-page minimum for written translation and waiving expedited fees in order to provide accurate and timely translation for any notice, flyer, pamphlet or any other public safety document.

You can visit the Catholic Charities COVID-19 page to learn more about how the agency as a whole is handling this pandemic.

Check back as this page will be updated regularly! Please reach out to our team at cis_request@ccab.org if you have any questions or concerns. We hope you are all staying safe and healthy.

News & Resources:

MassLive: Two months into coronavirus pandemic, Massachusetts launches unemployment applications in 4 more languages (5/26/20)

Massachusetts announces implementation of CARES Act Unemployment Benefits for self-employed, gig economy, and independent contractors. (4/20/20) Apply HERE.

Updates + Resources from the Joint National Committee for Languages

InterpretAmerica’s COVID-19 message and CSA research report (3/16/20)

American Translators Association Statement on the Coronavirus (3/17/20)

ATA Advocacy: Financial relief for freelancers (3/20/20)

Association of Language Companies: Impact of COVID-19 on freelancers and small companies (3/20/20)

LanguageLine Solutions: Interpretation and translation Civil Rights Laws remain intact (3/17/20)

The Washington Post: Gig workers covered in new Paid Sick & Family Leave Act (3/17/20)

The Hill: Language barriers hamper coronavirus response (3/22/20)

TIME Magazine: Coronavirus patients who don’t speak English could end up ‘unable to communicate in their last moments of life’ (4/15/20)

U.S. News & World Report: Language access issues a barrier during COVID-19 (4/16/20)

The New York Times: Imagine online school in a language you don’t understand (4/22/20)

New Hampshire Union Leader: NH immigrants translating critical information themselves (4/25/20)

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