Interpretation in the time of social distancing: COVID-19 updates

Interpretation in the time of social distancing: COVID-19 updates

Now more than ever, we need clear accurate communication across languages and the role of professional medical interpreters is critical. We partner with trained professionals certified in medical interpretation and fluent in almost 100 languages. In an effort to accommodate requests while adhering to current safety guidelines, we are encouraging all of our customers to request telephonic interpretation as an alternative to in-person. We are also setting up interpreter assignments via video.

We will be lowering our one-page minimum for written translation and waiving expedited fees in order to provide accurate and timely translation for any notice, flyer, pamphlet or any other public safety document.

You can visit the Catholic Charities COVID-19 page to learn more about how the agency as a whole is handling this pandemic.

Please reach to our team at cis_request@ccab.org if you have any questions or concerns. We hope you are all staying safe and healthy!

See below statement from the American Translators Association:

ATA Statement on the Coronavirus (Covid-19)

ATA is monitoring developments related to the coronavirus (Covid-19) pandemic and its impact on translators and interpreters around the world, and more recently, here in the United States.Language professionals face considerable uncertainty right now. Many of us are freelancers who don’t have paid time off. When we don’t work, we don’t get paid. Disruptions caused by Covid-19 are already adversely affecting our livelihoods. In addition, some of us, like medical interpreters, are on the front lines and have to make tough decisions that involve weighing our own safety against the need to provide essential services.

ATA is cognizant of this reality. When opportunities arise, the Association will advocate on our members’ behalf. We are currently following H.R. 6201, the Families First Coronavirus Response Act, which passed the House last week, to determine whether and how the provisions may apply to our members. In addition, HQ has begun taking preventive measures, which include having our staff work remotely. We will continue to stay abreast of the situation and keep members informed of issues and impacts related to our profession.

Please contact us with your questions and concerns, and we’ll do our best to provide reliable information, guidance, and recommendations. ATA is here to support you.

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